FAQ

Q: Do you offer shipping?
A:Yes! We ship our chocolates nationwide. Shipping costs are calculated at checkout based on your location. During warmer months, we use insulated packaging to ensure your chocolates arrive in perfect condition.

Q: How long do the chocolates stay fresh?
A: Our handmade chocolates are made using the freshest ingredients. They are best enjoyed within weeks of delivery to enjoy the flavors to the fullest! Store them in a cool, dry place away from direct sunlight.

Q: Can I customize a gift box or chocolate order?
A: Absolutely! We offer "Design Your Own" truffle boxes, chocolate bars, and chocolate portraits. Browse our Design Your Own collection to get started.

Q: Do you offer corporate gifting?
A: Yes, we create custom corporate gifts with your logo or branding. Customization can be done by creating bespoke logos, flavors or packaging options.We've worked with companies like Morgan Stanley, Diageo, EY, Coldwell Banker & Tiffany & Co. Contact us at lerouge.aarti@gmail.com or call us at 203-293-6106 to discuss your needs.

Q: Do you offer local pickup?
A: After a decade of selling via our Brick & Mortar store in Westport, we have gone fully online. At present we offer shipping on all orders, and are working on local pickup options in the NY/NJ/CT tri-state area for the holidays.

Q: What are your holiday ordering deadlines?
A:For Valentine's Day, please order by [February 2nd]. For Diwali, please order by [October 20th]. For Christmas, please order by [December 18th]. We recommend ordering early as handmade items have limited availability.

Q: Can you accommodate dietary restrictions?
A:All our chocolates are Gluten-free. We also offer dairy-free and vegan chocolate options. Please contact us to discuss your specific needs.